Privacy Policy

Luminex Play processes personal data in accordance with applicable data protection laws in India, including the Digital Personal Data Protection Act (DPDP Act), 2023.

1. Data controller

Luminex Play
[email protected]

2. Personal data processed

We may process the following categories of data:

• Account data: email address, date of birth (for age verification).
• Game data: game results, virtual coin balance (processed in anonymised or aggregated form).
• Technical data: IP address, browser type, device information, usage duration.
• Communications: messages sent to customer support.

We do not collect any payment or financial information. The platform is 100% free-to-play.

3. Legal basis for processing

• Performance of service — to provide and maintain the platform.
• Legitimate interests — to improve functionality, security, and user experience.
• Consent — for optional communications or features.
• Legal obligations — where required under applicable laws.

4. Data retention

• Active accounts: retained while your account is active.
• Closed accounts: deleted within a reasonable period after closure.
• Log data: retained for up to 90 days.
• Marketing consent: until withdrawn.

5. Data sharing

We do not sell your personal data. We may share data with trusted service providers for:

• Analytics (in anonymised form).
• Email communication services.
• Secure cloud infrastructure.

All partners are required to protect your data and use it only for specified purposes.

6. Your rights

Subject to applicable Indian law, you may have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time.

To exercise your rights, contact [email protected]. We aim to respond within a reasonable timeframe.

7. Complaints

If you have concerns about how your data is handled, you may contact us directly. You also have the right to approach relevant regulatory authorities in India.